Policies

Refund Policy

  • We are not responsible for spoilage, as we prepare all dishes fresh every morning and follow all food safe handling criteria right to your door. We recommend keeping meals no more than 4 days without freezing.
  • We take every precaution to triple check orders but due to the expansion in business and new employee, errors may occur. Please notify us within 24 hours of any errors for your order to be replaced the following delivery day or we will deduct the full amount from the order, with return of the food.
  • In case of a major error in the macro measurements, it will be fixed immediately.
  • We will not provide refunds for orders that have been prepaid, without 24 hours notice of cancellation.
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"We have both been ordering our weekly pre-pared meals from Jon’s Newtrition Kitchen since he started the company back in 2014. As owners of BodyByBrandt Training Co. , Coaches and Competitors ourselves, we take our nutrition very seriously. We have trusted in Jon’s company for the last 4 years and highly recommend you do the same."

- Dean & Leigh Brandt

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"I’ve been coming to Jon’s since he first opened and his passion and hard work ethic has never changed. Jon insures quality meals from hand selected quality ingredients. Jon looks after his clients and will cater a program to fit their needs and desired goals."

- Sim Sanghera